Frequently asked questions

How does my health facility or business place an order(s)


Call our toll free number: 1.866.409.5111 24hrs for prices and order options.




How will you ship the order(s) for my health facility or business


Your order will ship from our central facility, located in Winnipeg (CANADA). Please contact our toll free number: 1.866.409.5111 24hrs for shipping options.




How do I track the order(s) for my health facility or business


Our team will provide you with a tracking number with every shipment.




Can my health facility or business place small, medium or large sized orders


Yes, our medical group accepts the following order quantities: Small box (50 Masks) Orders Case (2000 masks) Orders - Adult - ASTM LEVEL 3 Medical Masks (40 x 50/pcs/box) Case (2500 masks) Orders - Adult - Non-Medical use Masks (50 x 50/pcs/box) Case (3000 masks) Orders - Children/Teens - Non-Medical Masks (60 x 50/pcs/box) Bulk orders up to 1,000,000 masks are accepted. Please call our team at 1.866.409.5111 for Pricing and Order Details.




What methods of payment do you accept


Our medical group accepts the following methods of payment: VISA M/C AMEX e-Transfer Wire Transfers (large orders)




Do you have inventory


YES! Contact our group toll free at 1.866.409.5111 24hrs, as our inventory levels fluctuate daily.